How to (and not) ask questions…
Is it safe to say that I've been «scolded» twice this week due to my technical questions.
Now… I was not scolded as the word implies but the context was that; and I did deserve it if I'm honest.
First time was @Orta on a Slack channel that was supposed to be just
I was «abusing» the channel constantly asking questions regarding
CocoaPods, either usage and/or for my
Whilst I didn't do it with the idea of «abusing» it in mind but instead with the idea of maybe sharing some potentials issues (or not and avoid generating non-existent issues) and also thinking that since most of the creators/maintainers of the tool where on the channel I could get a better grip of what I was doing and avoid generating «noise» on the web I was doing it on a disorganized way.
Even though my intentions were good my approach was not the correct.
Tonight I felt short on my «questioning game» again:
@esttorhe Hey, why do you always make public shout-outs for questions? I don’t know, where/how do things get stuck?— Felix Krause (@KrauseFx) September 27, 2015
Yet again; I don't think Felix was mad but he was on point. I was kind of shouting a question directly to him while the rest of the world stood there waiting.
I was later «instructed» that opening with a mention would benefit by everyone who follow us both to read the thread.
On my mind I thought about asking a private question but thought that sharing it with the world could be potentially benefitial to others (and maybe someone else could shed some light to the issue) but again I was bad on my «implementation».
All in all I don't feel like they were «mad» or I was doing wrong; I believe I was approaching the issues from a bad angle.
I always had in mind the idea of sharing knowledge and also avoiding noise; what was bad was the execution.
This 2 events made me reflect deeply about how I am approaching my technical questions and what proper channels are already available to me.
I know I'll always have this «other» channels but I shouldn't abuse them and instead actively participate in a smart way to make me an asset and not an ass.
To sum up:
- Don't be afraid to ask questions.
- Don't be afraid to reach out to those who know more than you
- Be mindful of where you are asking the questions
- Be mindful of how you are asking said questions
Just keeping those simple pointers will help you get far and would also avoid any potential embarrassments.
After all I already made an ass of myself, the least you could do is learn from my mistakes.
Posted by Esteban Torres on 9/26/2015